Tuesday 6 October 2020

Tips for Retailers to Survive and Thrive in COVID-19 Era

 The whole world has been revolving around a virus. The Coronavirus outbreak has affected the world significantly. Governing bodies are trying hard to fight the pandemic and hospitals have been in damage control mode to deal with the virus. Despite their great efforts, the rising Coronavirus cases are showing no signs to stop. Though the world has no idea how to fight the virus, you can at least find an opportunity to grow your retail business and help customers in this tough time – 


Timely, Contactless Delivery 

These days, people prefer online ordering more than physically going to stores. Why don’t you deliver your products directly to their doorsteps? It can help you improve walk-ins whenever things get back to normal. You can serve your customers with timely and contactless deliveries while following the government’s guidelines. You can also accept online payments to make it easier for customers to avoid physical contacts. 


Stock only what is needed for customers 

It’s time for retailers to get into crisis management mode. Supplies start to short and logistics will be affected. So, stock up only what is most important for your customers. Consider the recent sales trends and order your supplies. 


Operate from several service locations 

Don’t limit the supply of your products to only one location. You should plan well to serve in multiple locations, rather than just one community. A lot of stores ended up closing down just because of not fulfilling the customers’ needs due to location constraints. Along with increasing your revenue by reaching multiple spots, you can also help customers who need your products the most. It is the great opportunity for you to enhance your boundaries by operating through several service points. A lot of supermarket businesses are doing it already. You can also make it happen with a mobile POS. Wherever you go, your business follows.  


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